Terms and Conditions

Last Updated: September 24, 2026

1. Acceptance of Terms

Welcome to TheSilkChambers. By accessing or using our website, mobile application, or any services provided by TheSilkChambers (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and TheSilkChambers. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Eligibility and Age Requirements

By using our Services, you represent and warrant that:

• You are of legal age to enter into a binding contract
• You are not prohibited from using our Services under applicable laws
• All information you provide is accurate and truthful
• You will comply with all applicable local, state, national, and international laws

3. Account Registration

To access certain features of our Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, false, or incomplete.

4. Reservations and Bookings

4.1 Booking Process

When you make a reservation through our Services, you are making an offer to book accommodations or services. Your booking is confirmed only when you receive a confirmation email from us.

4.2 Pricing and Payment

All prices are listed in the applicable currency and are subject to change without notice. You agree to pay all charges incurred by you or on your behalf through the Services, including applicable taxes and fees.

• Payment is required at the time of booking unless otherwise specified
• We accept major credit cards and other payment methods as indicated on our website
• You authorize us to charge your payment method for all fees and charges

4.3 Cancellation and Modification

Cancellation and modification policies vary depending on the type of reservation and rate selected. Specific cancellation terms will be provided at the time of booking and in your confirmation email. Please refer to our Refund Policy for detailed information.

5. Guest Conduct and Responsibilities

As a guest of TheSilkChambers, you agree to:

• Comply with all hotel policies and rules
• Respect other guests and staff members
• Not engage in any illegal activities on the premises
• Be responsible for any damage to hotel property caused by you or your guests
• Comply with all gaming regulations and responsible gambling practices
• Provide valid identification when requested
• Not disturb other guests or create excessive noise

We reserve the right to refuse service or remove any guest who violates these Terms or engages in inappropriate behavior.

6. Gaming and Entertainment Services

6.1 Gaming Regulations

All gaming activities are subject to applicable laws and regulations. By participating in gaming activities, you acknowledge that:

• Gaming involves risk and you may lose money
• We are not responsible for your gaming decisions or outcomes
• All gaming rules and regulations must be followed
• We promote responsible gambling and provide resources for problem gambling

6.2 Responsible Gambling

We are committed to promoting responsible gambling. We provide tools and resources to help you maintain control, including self-exclusion options and spending limits. If you believe you have a gambling problem, please contact our customer service or seek help from professional organizations.

7. Intellectual Property Rights

All content on our Services, including text, graphics, logos, images, software, and other materials, is the property of TheSilkChambers or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, distribute, or reproduce any content without permission
• Use our trademarks or branding without authorization
• Create derivative works based on our content
• Use automated systems to access or collect data from our Services

8. User Content and Communications

You may have the opportunity to submit reviews, comments, or other content ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content.

You agree not to submit User Content that:

• Is false, misleading, or defamatory
• Violates any third-party rights
• Contains viruses or malicious code
• Is obscene, offensive, or inappropriate
• Violates any applicable laws

9. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 Limitation of Liability

To the maximum extent permitted by law, TheSilkChambers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from:

• Your use or inability to use our Services
• Unauthorized access to your account or personal information
• Errors or omissions in content
• Any third-party conduct or content

11. Indemnification

You agree to indemnify, defend, and hold harmless TheSilkChambers and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

• Your violation of these Terms
• Your violation of any third-party rights
• Your use of our Services
• Your User Content

12. Third-Party Services and Links

Our Services may contain links to third-party websites or services that are not owned or controlled by TheSilkChambers. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.

13.2 Arbitration

Any dispute arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association. The arbitration shall take place in Switzerland, and judgment on the award may be entered in any court having jurisdiction.

13.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and TheSilkChambers individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, or strikes.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and TheSilkChambers regarding the use of our Services and supersede all prior agreements and understandings.

17. Contact Information

18. Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must immediately cease using our Services.

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